State of Hawaii Department of Human Services
Med-QUEST Division
DHS Medicaid Online
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User Acceptance Agreement
Please read the following terms of use and indicate that you agree by selecting the "I Agree" option at the bottom of the page
Warning: The information provided through the State of Hawaii, Department of Human Services (DHS), Medicaid Program Online Web Application is confidential under state and federal law. Use and disclosure of this information is limited to purposes directly related to all aspects of the administration of the State of Hawaii Medicaid Program, including the managed care, fee for service, and Home & Community Based Waiver Services. The use and disclosure of this information is also subject to the privacy and security requirements of the Administrative Simplification provisions of the federal Health Insurance Portability and Accountability Act.

Please review the DHS Medicaid Online user manual before using the system for the first time.

The Master Account Holder is responsible for informing itself and its employees and agents of the requirements of all applicable privacy laws and ensuring:
The Master Account Holder is responsible for informing itself and its employees and agents of the requirements of all applicable privacy laws and ensuring:
  • Compliance with the license agreement
  • That Individual accounts are limited to employees who need the information to perform their employment-related duties
  • That Inactive individual accounts are deactivated
  • That the Master and individual user IDs and passwords are not shared or disclosed
Violation of the terms and conditions of the licensing agreement and/or violations of the state and federal confidentiality and privacy requirements may result in termination of your license to access the State of Hawaii, Department of Human Services Medicaid Program Online Web Application. Violations may also result in the termination the any and all Medicaid related Provider Agreements, revocation of the Medicaid Provider Registration, and/or the termination of or imposition of sanctions under any other contract or agreement with the State of Hawaii, Department of Human Services Administration.